Oreta Solutions

Virtual Property Manager (VPM)

Residential property management, run end to end. VPM handles maintenance requests and work orders, schedules showings and maintenance visits, processes rental applications, and keeps tenants, applicants and vendors informed about the homes they live in and work on.

• Maintenance requests and work-order coordination
• Showings, leasing and rental applications
• Vendor dispatch and scheduling
• Tenant, applicant and vendor communication

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Virtual Assistance

AI assistants that pick up the work a small team can't always get to — listening to voicemail, understanding what the caller needs, categorising it, and routing it to the person who can act. They draft replies for a human to approve rather than acting alone on anything that matters.

• Voicemail triage and summarisation
• Call handling and callbacks
• Routing and escalation to the right person
• Drafted responses, reviewed by a human before they send